Privacy Policy

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Welcome to QuizGenius! This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and web services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Register for an account (name, email address, phone number)
• Create a profile (display name, profile picture, educational information)
• Use our services (quiz responses, test scores, notes, study progress)
• Contact our support team (email, phone number, message content)
• Make payments (payment information processed through secure third-party processors)

1.2 Automatically Collected Information

When you access our application, we may automatically collect:

• Device information (device type, operating system, unique device identifiers)
• Usage data (features used, time spent, interaction patterns)
• Log data (IP address, browser type, access times, pages viewed)
• Location data (with your permission, for location-based features)
• Analytics data (app performance, crash reports, error logs)

1.3 Information from Third Parties

We may receive information from:

• Google OAuth (when you sign in with Google)
• Social media platforms (if you choose to connect your accounts)
• Payment processors (transaction confirmations, payment status)
• Educational institutions (if enrolled through an institute)

2. How We Use Your Information

We use the collected information for the following purposes:

2.1 Service Delivery

• Create and manage your account
• Provide access to quizzes, tests, past papers, and learning materials
• Generate AI-powered quizzes based on your preferences
• Track your learning progress and performance
• Facilitate online classes and video conferencing
• Enable communication between students and instructors

2.2 Improvement and Personalization

• Analyze usage patterns to improve our services
• Personalize your learning experience
• Recommend relevant content and study materials
• Optimize app performance and fix technical issues

2.3 Communication

• Send important notifications about your account and services
• Provide customer support and respond to inquiries
• Send educational updates and promotional content (with your consent)
• Notify you about new features, updates, and offers

2.4 Legal and Security

• Comply with legal obligations and regulations
• Protect against fraud and unauthorized access
• Enforce our Terms of Service
• Resolve disputes and investigate complaints

3. How We Share Your Information

We do not sell your personal information. We may share your information only in the following circumstances:

3.1 With Your Consent

• When you authorize us to share information with third parties
• When you participate in collaborative features or public forums

3.2 Service Providers

• Cloud hosting services (AWS, Firebase, MongoDB Atlas)
• Payment processors (Razorpay, Stripe)
• Analytics providers (Google Analytics, Firebase Analytics)
• Communication services (email, SMS, push notifications)
• Video conferencing platforms (Jitsi, Google Meet, Zoom)

3.3 Educational Institutions

• If you are enrolled through an institute, we share relevant academic data with your institution
• Institutes can view student progress, test scores, and attendance

3.4 Legal Requirements

• To comply with legal processes, court orders, or government requests
• To protect our rights, privacy, safety, or property
• In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption: All data transmitted over networks is encrypted using SSL/TLS
• Secure Storage: Data at rest is encrypted in our databases
• Access Controls: Strict authentication and authorization mechanisms
• Regular Audits: Periodic security assessments and penetration testing
• Monitoring: Continuous monitoring for suspicious activities
• Backups: Regular encrypted backups to prevent data loss

5. Your Privacy Rights

You have the following rights regarding your personal information:

5.1 Access and Portability

• Request a copy of your personal data
• Download your data in a portable format

5.2 Correction

• Update or correct inaccurate information
• Complete incomplete data

5.3 Deletion

• Request deletion of your account and personal data
• Note: Some data may be retained for legal or legitimate business purposes

5.4 Opt-Out

• Unsubscribe from marketing emails
• Disable push notifications in app settings
• Opt out of analytics tracking (may affect app functionality)

5.5 Object to Processing

• Object to processing of your data for certain purposes
• Withdraw consent for optional data collection

To exercise these rights, contact us at: alvysamy@gmail.com

6. Third-Party Services

Our application integrates with third-party services that have their own privacy policies:

6.1 Google Services

• Google OAuth (authentication)
• Google Meet (video conferencing)
• Google Calendar (scheduling)
• Google Analytics (usage analytics)

Privacy Policy: https://policies.google.com/privacy

6.2 Payment Processors

• Razorpay (payment processing)
• We do not store complete credit card information

6.3 Firebase

• Authentication, cloud storage, and real-time database

Privacy Policy: https://firebase.google.com/support/privacy

7. Children's Privacy

QuizGenius is designed for users aged 13 and above. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

For users aged 13-18, we recommend parental guidance and supervision when using our services.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. We ensure appropriate safeguards are in place to protect your data during such transfers.

9. Data Retention

We retain your personal information for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records

When you delete your account, we will delete or anonymize your personal information within 90 days, unless retention is required by law.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Analyze usage patterns and improve our services
• Provide personalized content and recommendations
• Measure the effectiveness of our marketing campaigns

You can control cookies through your browser settings. Disabling cookies may affect app functionality.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by:

• Posting a notice in the app
• Sending an email notification
• Updating the "Last Updated" date at the top of this policy

Your continued use of the app after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

Last Updated: November 17, 2025
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